Policy Regarding The Novel Corona Virus (COVID-19)
Important Update 5/14/20
In light of the current situation with COVID-19, our offices have been following directives from the American Dental Association, NYSDA, NYSDOH, and the CDC and we discontinued all non-urgent dental care on March 16th, 2020. We have now come to the difficult decision, however, that as of Monday, March 30, 2020, the Poughkeepsie office will be temporarily closed. We continue to monitor the NY Forward Re-Opening Plan and hope that we will be allowed to open our office for all dental services at the beginning of June. Once we have more guidance, we will provide an update. The Wappingers Falls office will remain open to urgent dental care only.
In the case of an emergency situation, we do have a dentist from the Wappingers Falls office on call. If you find yourself in need of emergency dental care, please call 845-223-9987 and the dentist on call will contact you.
We are fully behind our patients, the community, and the country as we work together to resolve this crisis. Thank you for your understanding and patience during this unprecedented time. We look forward to welcoming you back into our office soon.
Keeping Our Patients Safe
In the evening of 3/16/20, the American Dental Society and New York State Dental Association published guidelines on the treatment of dental patients during the current public health crisis. We are following these recommendations and, as such, will only be open to treat patients with true dental emergencies. We continue to monitor the NY Forward Re-Opening Plan and hope that we will be allowed to open our office for all dental services at the beginning of June. Once we have more guidance, we will provide an update.
Our office will remain available by phone during normal business hours to schedule emergency treatment during this restricted period and to reschedule non-urgent treatment.
We appreciate your cooperation and consideration.
The health and safety of our community and staff at Family Smiles of the Hudson Valley are of the utmost importance to us. We would like to share with you our office guidelines regarding the Novel Coronavirus (COVID-19).
We request that if you are experiencing the symptoms of a common cold, flu or other illness to reschedule your appointment and remain at home.
We request patients reschedule their appointments if you have travelled internationally within the past two weeks to regions with widespread or sustained community transition as indicated by the Centers for Disease Control and Prevention (CDC): China, Iran, Italy, Japan and South Korea.
We would like to emphasize the importance of following the CDC guidelines which include avoiding touching eyes, nose and mouth; covering coughs or sneezes with tissues and disposing of the tissue in the trash; and washing hands for at least 20 seconds.
When visiting our facility, we encourage you to wash your hands or use hand sanitizer at the front desk and treatment rooms. We will continue to update our policies as recommended by the CDC.
If you have any questions or concerns regarding these guidelines, please reach out to us directly at 845-473-4565 in Poughkeepsie or 845-223-9987 in Wappingers Falls.
The staff at Family Smiles of the Hudson Valley